Getting Started FAQ's

I am an in-network with Blue Cross Blue Shield Provider, as well as an Optum Health/United Healthcare Provider.  I also accept cash pay clients at my full rate. For information about my fees, please see the Good Faith Estimate Form below. 

My responsibility as your therapist is to insure that I am billing according to the guidelines your insurance has set out for me. I encourage clients to call their insurance company to determine what insurance covers and what the client will be responsible to pay before beginning therapy.  You can call the number on the back of your card.  You will be responsible to pay the remaining balance that insurance doesn't cover. As a client, you will also have full access to your billing statements online and can make payments online at any time on the Therapy Appointment Portal. 

To get started, please click the "Request a Session" button below to answer basic questions to determine if I have availability to meet your needs. Information is confidential as outlined in the Informed Consent form and the HIPAA Notice of Privacy Practices (found below). 

Once I have determined that I have availability to schedule with you, I will send you a portal invitation to the Therapy Appointment Portal.  Once you click the link, you will need to create a login and password for the website. Once you receive the link, it is only good for 48 hours. If you need me to resend the link, please let me know. 

In order to schedule with you, I will reach out via email to discuss what time will work best for both of us. In general, I see clients Mondays through Fridays, 9:00 AM-4:30 PM with one late evening a week. These times are subject to change.  These evening spots are limited, so you may consider flexing your work schedule, or scheduling during a lunch break.   

Prior to your first session, I will send you basic information about your first session (directions to the office, instructions once you arrive, etc.) via email.  

Prior to your first session, you will need to fill out the following forms under the "Docs and Forms" tab in the Therapy Appointment Portal:

Standard Intake Form

Client Self-Biography

Informed Consent Service Agreement

Informed Consent for Telehealth

Consent to Release of Information

If you have difficulty filling these out, please email me and let me know prior to your first session. 

During your first session, we will discuss the intake forms that you have filled out on the Therapy Appointment Portal and your goals for therapy. If you have difficulty filling these out, please email me and let me know before your first session. 

The first session is a time to get to know each other. We will discuss your goals, symptoms, and concerns. I will explain the rules for therapy and answer any questions you have.  We will discuss your strengths that we can build on and how you want your life to be different. We will begin to create a treatment plan together that targets your goals.

I am fully vaccinated and offer both in-person and telehealth sessions via doxy.me, a HIPAA compliant online platform.  At the office we follow government mandates in order for our business to be compliant with the rules and regulations in our area. 

For the fastest response, please email me with additional questions or concerns at: sherryhaslamtherapy@gmail.com